Medication Adherence, A Market Opportunity
Working in healthcare communications I often come across surprising statistics that show how something little adds up to something drastic. For instance in an earlier post I used the example of how illegible prescriptions are the cause of 7,000 deaths in the US annually. For the large majority of us who do get our proper prescriptions we are then often at fault for not taking them as prescribed. I was shocked to discover that not taking medications as instructed is costing the US $290 billion annually in increased medical costs*. It’s estimated that anywhere from one-third to one-half of patients in the U.S. are guilty of not properly adhering to their prescriptions (me included)! The study found that this is causing poorer health, more frequent hospitalization, and a higher risk of death*. In addition, a recent article in The Boston Globe stated that medication non-adherence is tied to 89,000 premature deaths.
This issue presents a huge market opportunity to provide services and tools to help consumers with their personal adherence—first and most importantly for the health and safety of the consumer but synergistically the opportunity for revenue. For instance, for drug manufactures medication adherence means stronger sales. For a pharmacy this could mean loyalty of customers who rely on their system to help them stay compliant. And what I find most exciting is the opportunity for third party businesses to create services that can generate revenue through registration fees, licensing agreements, or paid advertising placements.
RememberItNow.com is an example of a third party business working to close the adherence gap. The site’s service is available for a small monthly subscription of $4.99 and allows members to store all of their prescription medication in one place and setup email and mobile alerts. The site tracks the patient’s compliance and allows them to generate reports to share with family members and healthcare professionals.
Another great example is “smart” pill bottles. Medication Adherance Prescription Although not a new concept, adoption has been low because they are pricey and not covered by insurance. However, recently Express Script began a trial of electronic bottle caps for pill containers. When it’s time to take the medication, the “GlowCap” flashes orange. If the person fails to take it after an hour the device starts beeping. Express Scripts is covering the $100 cost. In my opinion it’s a smart move that should help secure patient loyalty and will hopefully create ROI for the cost of the initial GlowCap investment.
*The New England Healthcare Institute: High costs seen in medication nonadherence study (2009)
This issue presents a huge market opportunity to provide services and tools to help consumers with their personal adherence—first and most importantly for the health and safety of the consumer but synergistically the opportunity for revenue. For instance, for drug manufactures medication adherence means stronger sales. For a pharmacy this could mean loyalty of customers who rely on their system to help them stay compliant. And what I find most exciting is the opportunity for third party businesses to create services that can generate revenue through registration fees, licensing agreements, or paid advertising placements.
RememberItNow.com is an example of a third party business working to close the adherence gap. The site’s service is available for a small monthly subscription of $4.99 and allows members to store all of their prescription medication in one place and setup email and mobile alerts. The site tracks the patient’s compliance and allows them to generate reports to share with family members and healthcare professionals.
Another great example is “smart” pill bottles. Medication Adherance Prescription Although not a new concept, adoption has been low because they are pricey and not covered by insurance. However, recently Express Script began a trial of electronic bottle caps for pill containers. When it’s time to take the medication, the “GlowCap” flashes orange. If the person fails to take it after an hour the device starts beeping. Express Scripts is covering the $100 cost. In my opinion it’s a smart move that should help secure patient loyalty and will hopefully create ROI for the cost of the initial GlowCap investment.
*The New England Healthcare Institute: High costs seen in medication nonadherence study (2009)
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